Privacy Policy
Last updated: October 01, 2026
This Privacy Policy describes how Dependencia Denim (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from seasonlab.it (the "Site" ) or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, whether to reflect changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service and protect or defend the Services, our rights and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes or is reasonably capable of being associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
The information you send us directly through our Services may include:
- Contact information including name, address, phone number and email.
- Order information including name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information including username, password, security questions and other information used for account security purposes.
- Customer support information including information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide us directly with certain information about you. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ("Usage data"). To do so, we may use cookies, pixels and similar technologies ("Cookies"). Usage data may include information about how you access and use our Site and your account, including information about your device, browser information, information about your network connection, your IP address and other information related to your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers that may collect information on our behalf, such as:
- Companies that support our Site and our Services, such as Shopify.
- Our payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process the payment in order to fulfill your orders and provide you with the products or services you requested in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you or interact with our Services or advertising, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the following section, Third-party websites and links.
How we use your personal information
- Providing products and services. We use your personal information to provide the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges and other account-related features and functionalities. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
- Marketing and advertising We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications via email, text message or regular mail and showing you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activity. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other login details with anyone else. If you believe your account has been compromised, contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, pursuant to Art. 6 (1) (f) GDPR.
- Communicating with you and improving the service. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide you with effective services and maintain our business relationship with you pursuant to Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with managing our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to manage and improve our Site and our Services (also to remember your actions and preferences), to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize the services, products and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies using the browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some Services, including certain general features and functionalities, to malfunction or become unavailable. In addition, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you communicate your preference to us via GPC, we will treat such a signal as a valid request to opt out of targeted advertising/sharing for the browser or device associated with it and, if we are able to associate the device, by sending the signal to the Shopify account, we will apply the opt-out request to the account as well. To learn more about global privacy control, you can visit https://globalprivacycontrol.org/. In addition to Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your web browser or device.
How we disclose your personal information
In certain circumstances, we may disclose your personal information to third parties for purposes of contractual performance, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping).
- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their privacy policies.
- When you indicate, request or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or credential integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest to manage a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.
In the past 12 months, we have communicated the following categories of personal data and sensitive personal data of users for the purposes indicated above in “How we collect and use your personal data” and “How we communicate personal data”:
| Category | Categories of recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
We have "sold" and "shared" (as defined by applicable law) personal information in the past 12 months for the purpose of engaging in advertising and marketing activities, as follows.
| Category of personal information | Categories of recipients |
|---|---|
| Identifiers such as name, email address and phone number | Business and marketing partners |
| Business information such as records of purchased products or services | Business and marketing partners |
| Usage data | Business and marketing partners |
Third-party websites and links
Our Site may provide links to websites or other online platforms managed by third parties. If you follow links to non-affiliated or non-controlled sites, you should review their privacy and security policies and other terms and conditions. We do not warrant and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on these sites. Information provided in public or semi-public places, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitations on our use of it. or by a third party. Our inclusion of such links does not, in itself, imply any approval of the content of such platforms or their owners or operators, except as disclosed on the Services.
Children's data
The Services are not intended to be used by children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” (according to the definition of such terms in applicable law) personal information of individuals under the age of 16.
Security and storage of your information
Please note that no security measure is perfect or impenetrable and we cannot guarantee "perfect security". In addition, all information you send us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on several factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances and, in some cases, we may refuse your request as permitted by law.
- Right of access/knowledge: you may have the right to request access to the personal information we retain about you, including details about how we use and share your information.
- Right of deletion: you may have the right to request the deletion of the personal information we retain about you.
- Right of rectification: you may have the right to request that we correct inaccurate personal information we retain about you.
- Right of portability: you may have the right to receive a copy of the personal information we retain about you and request its transfer to third parties, in certain circumstances and with certain exceptions.
- Right to opt out of sale, sharing or targeted advertising: you may have the right to ask us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat it as a request to opt out of the "sale" or "sharing" of information for the device and browser you use to visit the Site.
- Restriction of processing: you may have the right to ask us to stop or restrict our processing of personal data.
- Revocation of consent: where we rely on consent to process your personal information, you may have the right to revoke such consent.
- Right of appeal: you may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.
- Communication preferences management: we may send you promotional emails, and you can choose not to receive them at any time using the unsubscribe option displayed in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or the orders you have placed.
You can exercise any of these rights where indicated on our Website or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have complaints about how we handle your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to challenge our decision by contacting us using the contact details provided below or by submitting your complaint to the local data protection authority. For the EEA, you can find a list of supervisory authorities responsible for data protection here.
International users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal data is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent contract issued by the competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have questions about our privacy practices or this Privacy Notice, or if you wish to exercise any of the rights available to you, call us or send us an email at dependenciadenim@gmail.com or contact us at our office: via Piave, 59 - 80026 Casoria NA, Italy.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the data controller for personal data.